Data as the Foundation of Successful Marketing: CRM, SEO, and PPC in Practice

Michal Čížek a Natálie Kolářová 11. 12. 2024
Marketup
Marketup

In digital marketing, we face increasing challenges related to legislative restrictions, the decline in data from cookies, and limitations of analytical tools. Nevertheless, it is possible to leverage available data sources, such as CRM systems, to create a comprehensive picture of customers and their behavior. This article focuses on integrating CRM, SEO, and PPC data, which is crucial for better targeting, optimizing marketing campaigns, and overall revenue growth.

Why CRM Data is the Foundation of Success

CRM systems contain key information, such as:

  • Purchase history:

    What products and services customers prefer.

  • Preferences and demographic data:

    Helps create personalized offers.

  • Customer behavior on the web:

    CRM data can be linked to web interactions for more effective targeting.

CRM serves as a central source of complete and accurate data, enhancing customer segmentation and enabling a more precise approach to campaign planning.


The Benefits of a Data-Driven Approach in SEO

SEO today is not just about ranking higher on Google but about targeting customers with real business potential:

  • Keyword analysis:

    By combining search volume, seasonality, and competitiveness, you can identify the most profitable keywords.

  • Content strategy:

    Creating content tailored to specific customer needs improves not only SEO metrics but also conversions.

  • Technical optimization:

    Website speed, mobile accessibility, and proper data structure improve visibility and user experience.

Practical Example: By integrating SEO analyses with CRM data, an e-shop achieved a 28% increase in keyword visibility within six months.


How CRM and PPC Data Enhance Campaigns

PPC campaigns can be optimized using CRM data for:

  • Precise targeting:

    Identifying the most profitable customers based on purchasing patterns.

  • Seasonal strategies:

    Planning campaigns according to real demand trends.

  • Remarketing:

    More accurately targeting customers who have already shown interest.

This approach not only reduces conversion costs but also increases overall return on investment.


Case Study: Results of Integrating CRM, SEO, and PPC

A company implemented a data-driven approach combining CRM, SEO, and PPC, yielding the following results (June–October 2024):

  • A

    42.6% year-over-year increase

    in organic revenue.

  • A

    28% improvement

    in keyword visibility.

  • Conversion rates increased to

    58.4%

    thanks to UX optimization.

These figures demonstrate that strategic data integration is not just theoretical but delivers tangible results.


Recommendations for Effective Data Use

  • 🍪 Prepare for a cookie-less world:

    Focus on first-party data and its processing.

  • 🛠️ Connect marketing tools:

    CRM, SEO, and PPC should form an integrated ecosystem.

  • 📊 Regularly analyze results:

    Monitor measurement accuracy between GA4 and CRM.

  • 📈 Optimize your website:

    Not only from an SEO perspective but also for UX and user satisfaction.

Effective data integration and strategic utilization are the foundations of successful marketing. Companies adopting this practice will gain not only a competitive advantage but also happier customers and higher revenue. It’s time to view data as an ally that opens doors to long-term growth.

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